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    Residential Maintenance

    Provenza Floors

Provenza Residential Floor Care & Maintenance

Provenza hardwood floors are durable and easy to maintain. Your Provenza hardwood finish protects the wood and keeps your hardwood flooring looking beautiful.

Oil Finish Products

Provenza Flooring warrants its Oil Finished wood floors for a period of 25 years and limited to the original purchaser. Oil Finished floors require periodical maintenance. See regular maintenance below.

Provenza Floors does not recommend using steam cleaners on its hardwood flooring products. The use of any artificial or mechanical steam making machines and/or steam cleaners on Provenza Hardwood Floors may cause damage to the floor and will void all manufacturers' warranties.

Regular Maintenance

  • Dust mop on a frequent basis and use only specifically formulated floor care products. Avoid using any harsh chemical on your floor, included but not limited to ammonia based solution, bleach, STP or Acetone.
  • Provenza Natural Floor Care Solutions products were developed specifically for oil finished wood floors and are available through distributors to maintain, protect and refinish Provenza oil finished wood floors.
  • Utilize floor protectors, wide bearing and non staining glides or casters on all moveable furniture, tables or other objects that sit directly on hardwood flooring.
  • Use walk-off or high quality mats to protect the floor from abrasive material. Avoid using latex or rubber backed rugs.
  • When, due to excessive wear or use, the floor requires refinishing, it is suggested to use a qualified, licensed professional refinisher.
  • Do not use masking tape or any other high tack tapes on floors for an extended period of time. Tapes must be removed from the floor on daily basis to avoid damaging the finish.

Preventive Maintenance

  • Place high-quality floor mats and area rugs near outside entrances to prevent dirt, sand and other unwanted substances from being tracked directly onto flooring. Also, if you have wood flooring in your kitchen, a throw rug with a soft or felt backing should be placed in front of the sink area to catch spills and splashes.
  • Affix felt floor protectors on moveable furniture, including chairs, tables, sofas and etc., that sit directly on hardwood flooring.
  • Rearrange rugs and furniture periodically so the floor ages evenly. UV sunlight will change the color of different wood species to varying degrees.
  • Dust mop regularly to prevent sand or abrasive dust build up that can scratch the floors finish.
  • Do not use ammonia or oil-based wax, polish, household dust treatment chemicals, abrasive cleaners, or furniture cleaners.
  • Do not wet mop the hardwood floor because excess moisture can cause damage to your wood floor.
  • Keep pet nails trimmed and filed in order to minimize indentation. All wood floors will indent.
  • Relative humidity should be maintained between 35% and 55% to minimize expansion and contraction of hardwood flooring.
  • Avoid walking on floors with sharp, “stiletto” style high-heel shoes.

Reminders!

  • Contact your retailer for issues and claims.
  • Keep your sales receipts and make sure that the date of purchase is clearly stated on them.
  • Keep a record of the type and code number of your wood flooring. This information can be found on the outside of individual packages.